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Patient Rights

Your Patient Rights

As a patient at Hillsboro Community Hospital you have the right to:

Suitable treatment and services regardless of your age, gender, sexual orientation, national origin, culture, disability, economic status, educational background of the source or payment for your care.
Considerable and respectful care from qualified personnel.
The name of the physician who is responsible for your care and information about your condition.
Information necessary to allow you to actively participate in decisions regarding your medical care.
Request a change in physicians or transfer to another health facility for religious or other reasons.
Information contained in your medical record within the limits of the law.
Request a specialist or an opinion from another physician at your own expense.
Confidentiality pertaining to your diagnosis, care and method of payment.
Be informed about the hospital charges for services and available payment methods.
Communicate with people outside the hospital by having visits (either in person when allowed or via a video chat) and verbal or written communication.
Information about medical procedures or treatments that require your consent, including explanation of risks, probable success and alternative treatments.
Expectation of reasonable safety while receiving services at the hospital.
Be free of restraints, except as ordered by the physician.
To refuse treatment. You will be informed of medical consequences for refusing treatment.
Care that promotes your physical, emotional and spiritual comfort and dignity.
A grievance process.

It is your responsibility to:

Provide accurate and complete information about matters relating to your health.
Follow your treatment plan.
Provide information needed to file your insurance claims and work with the hospital to make payment arrangements.
Follow hospital rules and regulations, including the No Smoking policy.
Be considerate of the rights of other patients, staff and physicians.
Be responsible for your actions if you refuse treatment or do not follow the practitioner's instructions.
Provide the hospital with a copy of your written advance directives, if you have one.
Make complaints known so that concerns can be addressed.

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